Effective communication in the workplace is integral to a company’s culture and business success.Â
Whether it’s face-to-face verbal communication in the office, or non-verbal communication like a quick email to a customer, getting the right message to the right person can be vital.
Good communication can mitigate conflict and improve engagement among employees. It can also create better relationships, both internally and with customers, that result in a more talented, productive workforce.
The Course
The Highfield e-learning Short Course in Communication is designed to help your organisation understand the importance of good communication.
Learners on the course will learn what communication is, the different types of communication and the importance of context in communication. It will equip learners with the tools to identify barriers to communication and how to overcome them. Finally, learners will understand the importance of effective communication in the workplace and the potential consequences of ineffective communication.
Areas Covered
- The communication cycle
- communication in different contexts
- types of communication
- barriers to communication
- inclusive communication
- overcoming barriers to communication
- effective communication in the workplace
- consequences of ineffective communication
who is it aimed at?
Highfield e-learning’s Short Course in Communication is ideal for all levels of employee within a business and as part of the induction process for new employees.
The course is also ideal for use as part of the on-programme element of the new apprenticeship standards and can support the knowledge, skills and behaviours apprentices need to effectively integrate into the workplace.
Prerequisites
No prior knowledge needed.
Typical Duration
20 – 40 Â minutes.
The Highfield Quality Endorsed Stamp
The Highfield Qualifications Quality endorsed stamp means that the content of the courses that we provide is of the highest standard in terms of quality. Our e-Learning resources can be used as a stand-alone course or to prepare learners for a qualification from Highfield or other awarding organisations.
Once you have completed one of our e-Learning course you may then wish to go on to achieve a Highfield qualification and as we are a Highfield Approved Centre, This can be done by sitting a formal examination at our premises or yours if you are a business or you can use our Qualify at Home service which allows anyone to learn and get qualified from work, at home or anywhere with an internet connection, click here to find out more.
How It Works
Our e-learning is available to use on multiple platforms such as tablets, PCs and laptops. All you need is an internet connection. Learners simply log on to the Highfield Learner Management System (LMS) and work their way through the course, along with the scenarios that provide them with real-life context.
Learners are assessed at the end of the course by multiple-choice questions.
Certification
Learners will receive a Highfield e-learning completion certificate, which is downloadable upon successfully finishing the course.
Why choose our e-learning?
We make the most complex of subjects easier to digest through media and content-rich exercises that motivate and engage learners. All of our e-learning uses interactive exercises and gaming combined with media-rich content, interactive scenarios, and relevant photography and illustrations. Content is provided by industry-leading experts. What that means for your learners is stimulating and engaging content they’ll respond to and, most importantly, remember.
Key elements of our e-learning courses are:
- Interactive exercises/gaming
- media-rich content
- interactive 3D scenarios
- content provided by market leading experts
- relevant photography and illustrations
- multi-generational content and style
Group Discounts
Group and bulk discounts are available on this course, to see what discounts are available please click the contact us button below and send us a message, we will get back to you as soon as possible.
Purchasing Licences
The quickest way to purchase course licences is by purchasing them online by adding them to your cart and making your payment or you can contact us by dropping us a message.
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